Frequently Asked Questions
What is Meraki Lily?
Meraki Lily is a Singapore-based premium lifestyle and home décor brand. We curate and design a range of serveware, tableware, home accents and light furniture - each piece chosen for its beauty, craftsmanship, and ability to elevate everyday living. Our collections span enamel serveware, marble pieces, decorative objects, coasters, tissue boxes, candle stands and more.
Are Meraki Lily pieces handcrafted?
Yes. Many of our pieces are handcrafted or handmade and as a result, slight variations in finish, color or detail may naturally occur from piece to piece. We consider these characteristics a mark of authenticity - no two pieces are exactly alike and that uniqueness is something we celebrate.
Are your enamel serveware pieces food safe?
Yes. All Meraki Lily enamel salad bowls and platters are fully food safe. They are not suitable for oven or microwave use. We recommend hand washing gently with mild soap and wiping dry immediately after use. Avoid soaking, harsh scrubbing, or abrasive cleaners to preserve the print.
How do I care for marble, decorative and home accent pieces?
Our decorative trays, tissue boxes, marble decor, candle stands, and similar home accent pieces are wipe clean only. Use a soft, dry or slightly damp cloth. Avoid soaking or the use of harsh chemical cleaners. Please refer to the care instructions on each individual product page for specific guidance.
Do the salad bowls come with servers?
Yes, every Meraki Lily salad bowl includes a wooden salad server set, so it arrives ready to use or gift straight from the box.
Can I see all available designs and collections?
Yes, browse our full range at merakilily.com. Our collections include Athena, Cabana, Cassina, Chroma, Corallia, Enchanted Scape, Koha, Monochrome, Orchid Bloom, Palmyra, Panthera, Rainforest, and Zavira, alongside individual pieces across serveware, tableware and home accents. New additions are made regularly - follow us on Instagram @meraki.lily or sign up to our newsletter to stay in the loop.
How do I know if my order has been confirmed?
Upon payment, you will receive an email confirming the receipt of your order.
What are my payment options?
We accept all major credit card payments via Shopify, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.
Does Meraki Lily offer personalised gift messages?
Yes we do. Simply write your message in the additional comments section before checking out and we will include it with your order.
Are Meraki Lily products suitable as gifts?
Absolutely. Our pieces are among Singapore's most-loved gifts for housewarmings, weddings, birthdays, festive occasions and corporate events. Each item arrives beautifully presented, ready to give.
Do you offer corporate gifting or bulk orders?
Yes. We cater to corporate gifting and bulk orders and are happy to discuss customization options where available. Please contact us at sales@merakilily.com with your requirements and we will get back to you promptly.
Where can I find shipping, delivery, and returns information?
Please visit our Shipping & Delivery Information page for full details on local and international shipping, delivery times, and our returns policy.
How do I contact Meraki Lily?
We'd love to hear from you. Email us at sales@merakilily.com or send us a direct message on Instagram @meraki.lily. We typically respond within 1–2 business days.